SunWest Credit Union

Message: I've been a member for over 40 years. The staff are awesome. The 3rd Street Mgr and Asst Mgr are so kind, helpful and caring. You're going to love the service and opportunities.

Message: Edit As the member of the marketing team said below, someone did reach out to me. There was a discrepancy on SunWest's part. Patrick, a member of the collections team called me and explained why I was being charged so much. They wouldn't have done this for 4 days and definitely not the same day that my insurance lapsed. They give it 90 days. That was just coincidence that my policy expired the exact day they charged me the $1060. He said that their records showed that I didn't have insurance since October, which the first associate did not point out. I sent them my policy number and they determined I was insured the whole time and are issuing a full refund. Had I not complained in this review this problem would have not been fixed and I would have been expected to pay the $1060. I switched the 1 star to 4 stars. I deduct 1 star for the first employees lack of knowledge and no interest into finding out why I was being charged so much for 4 days. Thank you Sunwest. I will continue our relationship.. Original. Don't let your car insurance expire, not even for an hour. They will hit you with $1060 add on fee for collateral insurance. I really liked this FCU too. Time to pull all my loans out.

Message: I recently moved back to the Valley after 6 years in another state, and I reopened my account with SunWest as soon as I got back. I missed them! I got exceptional service from Stephanie when opening my new account, and from Cindy when I needed an auto loan and debt consolidation. I never miss a chance to recommend these guys to friends and family. Do yourself a favor and join a credit union that actually cares about your needs.

Message: Came in to open up a savings account here today. The location is very clean, modern, and inviting. A nice little perk is that they have bathrooms available for members which is rare for a bank. We worked with Cindy Emery and she was so funny, friendly, knowledgable, and inviting. She made the whole process very smooth and easy. You could tell any of the tellers are all friendly and ready to help. We even received our debit cards on the spot which i thought was amazing, usually you have to wait in the mail for them anywhere else. Glad we opened an account here and look forward to future visits.

Message: Great credit union with a great staff. They know my name and say "Hi Donna! " when I walk in. I'm treated like a person, not just an account number. The branch was recently renovated and looks very clean and modern. It only takes $5 to open up an account.